At KSHM, we allow hassle free returns and exchanges for unused, unworn and unwashed merchandise within 7 days of purchase. If any products have been removed from their wrapper, we are unable to accept a return. Any rejected returns cannot be reshipped and will be destroyed upon receipt.
In the rare case of receipt of damaged or defective items please report the same to our website support team. The request will, however, be entertained once a Core Asana team member has checked and determined the same at his own end. This is typically reported back to the customer within 24 hours of receival of the request by our team. We would cover your return shipping costs, otherwise these will be adjusted in the amount refunded.
In the rare case that this doesn't happen, we encourage you to contact us on our WhatsApp helpline (+91 7827270004)
Core Asana is not responsible for any returns lost in transit or any additional charges that may apply.