TERMS & CONDITIONS

The company reserves the right to reject returns, exchanges, or refunds that do not comply with policy terms.

Fraudulent claims, repeated returns, or policy misuse may result in order restrictions, account suspension, or legal action as per applicable laws.

Customers must handle products with care and return them in original condition, with all packaging, documents, and tags intact.

The company is not responsible for loss, theft, or damage during return transit if the customer arranges shipping.

By purchasing from our website, you confirm that you have read, understood, and agreed to this policy in full.

The customer is responsible for providing accurate bank account details for refunds. We are not liable for errors in the provided details.

If an SMS or email confirms order delivery but you haven’t received it, contact us within 24 hours.

Refund eligibility is confirmed via email, and refunds are processed within 3-5 business days and in exceptional cases, it may take longer.

The company reserves the right to modify this policy at any time without prior notice.